I have not received my order, when should I file a complaint regarding this?

We suggest you to wait for 7-10 business days for physical goods and 1 business day for digital goods. In case you do not receive the services/goods even after the said interval or if the items received are materially different, defective or damaged, then you should visit the merchant website and refer to the terms & conditions, shipping policy, refund policy and contact the merchant to resolve the issue.

If your merchant does not respond to your mails & phone calls within 3-5 working days then you can contact us.

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Updated on April 19, 2022
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