I have not made the transaction / I am unable to recognize the transaction. Can you help?

Yes, we can. Please provide the below details by raising a request here and we will get back to you at the earliest:
1.) Transaction ID and A common email id you use for making online transactions
2.) Amount and date of debit
3.) Screenshot of the debit, in case it was a netbanking or wallet transaction
4.) Last 4 digits of the card used, in case this was a card transaction.

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Updated on April 19, 2022